ABI House Manager - The Arc of Greater Plymouth - Plymouth, MA

ABI Program Manager, Wareham, MA

Salary Range: $38,000- $42,000

General Statement of Duties: Oversee all aspects of the program including coordination of care and supports as well as program operations. Perform duties with a team approach; work in collaboration with staff, nurses and upper management, as applicable.


Ensure the quality of support for individuals served with the emphasis on individual growth, health and safety.Mainain ongoing professional communication with supervisor and all stakeholders.

Meet with the Lead Nurse, if applicable, on a weekly basis to discuss program operations and individuals served.

Support individuals served in the development of their person-centered ISP and implement plans.

Foster and maintain professional partnerships with all stakeholders through pro-active communication.
Organize and implement group and individual activities, which serve to expand and normalize the lives of individuals served and foster increased independence through natural supports, social networks, and community membership.
Coordinate and collaborate with nursing counterparts on medical aspects of service delivery.
Ensure and coordinate program staff coverage in accordance with funding source standards, seeking assistance of supervisor as needed.
Act as an advocate and role model for individuals, families, and staff.
Interview and hire prospective employees in conjunction with persons served and complete required hiring documentation in a timely manner.
Provide ongoing supervision, training and professional development of staff. Document in accordance to The Arc standards.
Monitor trainings and ensure staff and nurses are in compliance with mandated and recommended trainings.
Complete orientation documentation and annual evaluations on all assigned program staff in a timely manner.
Ensure that program staff adhere to policies and procedures.
Promptly identify program areas of need and address them, seeking assistance as needed.
Oversee vehicle and physical plant maintenance by reporting issues promptly, arranging for needed repairs, ensuring housekeeping, and interacting with the facility department as required.
Ensure appropriate use of program petty cash, gas cards, grocery cards and funds belonging to individuals served; follow auditing protocols.
Ensure ongoing program compliance with funders standards and participate in internal and external reviews.
Ensure highest quality of safety standards and that infection control protocols are followed.
Complete all required trainings and certifications.
Provide 24 hour on-call, on a rotating basis, to ensure program oversight and access to resources.


Bachelor’s Degree preferred. Three years of relevant experience in the human services field required – additional experience may be substituted for degree.

Must have supervisory experience in a health or human service setting, preferably in a community-based residential program for individuals with disability preferably those with developmental disabilities, traumatic brain injury or acquired brain injury.

Must possess a valid drivers license in state of residence.

Basic computer literacy, including the ability to record data, use electronic time and attendance software and receive and send electronic mail.

Effective critical thinking and communication skills and values-based service delivery philosophy

Job Type: Full-time

Salary: $38,000.00 to $42,000.00 /year

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