Case Manager - Bay Cove Human Services - Boston, MA

Schedule:

  • Sunday thru Thursday

Salary:

  • TBD

Responsibilities:

  • Engage program participants in case management services focused on retention of permanent stable housing.
  • Complete intake and assessment interviews to determine participant needs upon referral to the North Star program.
  • Work with tenants to create client – centered, strengths – based, individual service plans (ISP), to be periodically evaluated and edited as necessary/appropriate but at least once every 90 days.
  • Actively manage a case load of at least 15 formerly chronically homeless tenants in scattered site housing promoting housing retention, income maximization, and greater self – determination.
  • Provide high quality, culturally sensitive, client – centered intensive housing based case management utilizing evidence-based practices of motivational interviewing, trauma-informed care and harm reduction.
  • Using creativity and perseverance when necessary to engage the most difficult to reach tenants.
  • Educate, coach, and reinforce activities of daily living (ADL) skills, including, but not limited to personal hygiene, budgeting, cooking and leisure time activities.
  • Assist tenants in shopping, laundry, and other ADL as needed or requested.
  • Provide strengths – based interventions with tenants experiencing psychiatric distress or other acute crisis.
  • Develop individually based crisis intervention plans.
  • Intervene directly and/or cooperate with team efforts around crisis stabilization for tenants.
  • Maintain accurate written records and documentation in accordance with program standards.
  • Maintain Educate, coach, and reinforce activities of daily living (ADL) skills, including, but not limited to personal hygiene, budgeting, cooking and leisure time activities.
  • Assist tenants in shopping, laundry, and other ADL as needed or requested.
  • Provide assistance and advocacy for participants working to secure benefits such as SSI/SSDI, Veteran Disability, SNAP/EAEDC, unemployment, health insurance, and other related services.
  • Provide assistance and advocacy for participants working to secure employment.

Qualifications:

  • BA/BS preferred.
  • Two years case management and/or direct care experience in areas such as homeless services/housing search, substance use treatment, mental health, and/or harm reduction services.
  • Proficiency in Microsoft Office (Windows) and Google Apps.
  • Demonstrated professional communication and organizational skills.
  • Knowledge and/or experience regarding the CSPECH Program preferred.
  • Bilingual Spanish/English speaker preferred.
  • Driving License Required? Yes

Benefits:

  • Excellent benefits package including health and dental insurance, 403(b) retirement plan, tuition reimbursement/remission, paid vacation & holidays, sick time pay, and employee referral bonuses.

To Apply

Step 1: Click here to complete voluntary Self-Identification of Disability
Step 2: Click Here to Apply for this Position Now!

Log in