Family Support Coordinator - Bay Cove Human Services - Boston, MA


  • M-F 9-5


  • TBD


  • Responds to inquiries to the Family Support Center as a first responder Provides case management to families through the Family Support Center including assessments, short term and extended navigation services, financial allocation support and resource assistance Assists families in the development and implementation of Family Support Plans Provides training to family members utilizing intervention strategies in home / community Facilitates support groups for families through the Family Support Center Recruits and trains staff for home based services Oversees home based services through supervision and case management of DDS cases Serves as liaison between family, in home worker and DDS Provides assistance in locating community resources and referrals as appropriate Act as liaison with other service providers such as special education programs, health care providers Maintains documentation according to program and funding requirements


  • BA/BS in social work or related field Five years experience in Human Services or related field preferred Use of personal vehicle needed for transportation to clients’ homes, appointments, meetings and to perform varied work duties as needed Use of personal cellular telephone for work communication Bilingual in English and Spanish preferred but not required.
  • Driving License Required? Yes


  • Excellent benefits package including health and dental insurance, 403(b) retirement plan, tuition reimbursement/remission, paid vacation & holidays, sick time pay, and employee referral bonuses.

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