President & Chief Executive Officer - Turning Point, Inc. - Newburyport, MA

About Turning Point, Inc.

Since our initial beginning on May 21, 1971 in Newburyport, MA, Turning Point, Inc. (TPI) has been committed to providing services for disadvantaged youth, individuals with substance abuse, families in crisis and developmentally disabled individuals. With our team of dedicated employees, we strive to teach, empower and encourage individuals to be self-confident and to make positive contributions. In doing so, we remain committed to providing a safe and healthy environment on their journey.

Over the past four decades, we have experienced incredible growth and have continued to offer expanding resources and programs for our individuals. Services and supports are provided either directly or through formalized linkages to other agencies and community partners. As we plan for our future growth, we strive to tailor our programs to accommodate the ever-changing needs of our populations which includes our aging individuals, and those who require intensive behavior support, as well as those on the autism spectrum and individuals with an acquired brain injury.

We believe in empowering our individuals to be the best people they can be. We provide the finest staffing and managerial oversight to ensure the safety of our individuals and offer our staff the proper development tools and training to help them succeed. We envision a future where we will continue to grow Turning Point, Inc. while maximizing services and empowering our individuals to move toward greater independence.

Our programs currently support 150+ individuals in 36+ residences and 25+ individual living on their own in 11 cities and towns located in the Merrimack Valley and North Shore areas. Funding sources come from Department of Development Services (DDS), Massachusetts Rehabilitation Commission (MRC), and the Department of Transitional Assistance (DTA), and the Department of Housing and Urban Development (HUD) also provides funding for seven of our properties.

Our comprehensive services include:

  • Residential Services & Intensive Behavioral Support
  • Individual Support Services (ISS)
  • Turning 22 Program
  • Urban Youth Collaborative Program (UYCP)

Turning Point, Inc. is also known for providing service and excelling in working with populations with forensic backgrounds.

For more information on Turning Point, Inc. please visit

The Opportunity

Reporting to the Board of Directors, the next President & Chief Executive Officer (CEO) will bring demonstrated organizational leadership, a deep commitment to serving individuals and families in Massachusetts, and an abiding belief in the ability to improve lives through values-based care. As Turning Point, Inc. looks to the future, they are seeking a leader who will provide strategic thought leadership around future areas of growth and is excited to lead the organization towards new possibilities.

The ideal candidate will be a proven and respected leader whose skills will inspire continued growth, stakeholder engagement, fundraising, and brand awareness. Internally, the CEO will attract, motivate and retain a top-notch staff and maintain excellence in the content and delivery of Turning Point, Inc.’s programming and services, ensuring that it continues to adapt and innovate to best meet the needs of the community it serves.

They will be an effective leader and support a positive and productive internal culture, as well as be a trusted leader externally and a fixture of the nonprofit community.

Key responsibilities for the President & CEO include:

  • Provide the strategic thinking required to ensure TPI programs evolve to meet the changing needs of the individuals it serves and supports and the communities it serves
  • Lead the development and implementation of strategic plans geared towards ongoing growth and change
  • Provide thought-leadership to guide and inform program development and growth that benefits the individuals, families and communities that TPI serves
  • Develop and support a strong leadership team to ensure continued success across the organization
  • Ensure responsible financial management and manage to the annual financial budget as well as long term revenue and profit goals
  • Partner with community leaders, funders, government officials, and senior staff and board members to promote positive relationships
  • Act as the chief spokesperson for the organization and advocate for and influence community partners by willingly and enthusiastically driving the mission, principles, and strategic goals of TPI forward
  • Collaborate with the Board President and leadership staff to set goals and objectives for the Board, including the planning of Board meetings and agendas
  • Lead staff of four direct reports in consistent and meaningful program innovation
  • Seek out opportunities for investment, revenue generation, new business development and strategic partnerships
  • Provide oversite of new and remodeling construction for existing and newly acquired residential housing
  • Ensure compliance with local, state, and federal regulations that apply to the operation of the agency

Candidate Profile

The ideal candidate will have the following professional and personal qualities, skills, and characteristics:

Passion for the Mission

The CEO will have a demonstrable passion for serving individuals and families and addressing the challenges within the communities TPI serves. With a commitment to the mission, the CEO will embrace TPI’s history working with the state’s vulnerable populations. The CEO will be a dynamic, inspirational, energetic, and credible leader, with the presence to capture the attention of various constituents and stakeholders.

Strategic Vision and Leadership

The CEO will be a strategic and creative thought leader and problem solver with a solid understanding of the strategies needed to advance the work of a mission-based organization, from funding to mission delivery. This individual will offer creative, yet practical, ideas to continue to strengthen TPI’s programs, while staying focused on outcomes and effectiveness. The CEO will attract and retain an empowered team of individuals that will work with the CEO to implement the course of action for achieving the vision. Through transparency and empathy, the CEO will strive to build a culture where employees are valued and encouraged to bring their authentic selves to work.

External Presence and Partnership Orientation

The CEO will be an inspirational and visionary leader who will serve as the chief ambassador for TPI. An articulate and passionate public speaker, the individual will represent TPI as a thought leader in the social services space. The CEO will be able to effectively convey TPI’s mission and priorities to a range of constituents including partners, individuals, the Board of Directors and staff. The CEO will be able to work with both public and private funders and will establish strong partnerships and seek opportunities to promote TPI and will have a fundamental understanding that the development of partnerships with allied organizations are core responsibilities.

Business and Financial Management Acumen

The CEO will possess significant financial acumen and the ability to set priorities decisively, delegate responsibilities, assure accountability and allocate resources to ensure results. The individual will possess the skills and experience needed to manage and lead, with profit and loss responsibilities, a $20 million organization with 36+ facilities, multiple programs, and more than 300 employees. With the intent to grow, the CEO will have an understanding of mergers and acquisitions, and a readiness to explore opportunities. Experienced in managing a Board, the CEO will possess a knowledge in board best practices.


  • A minimum of 10-15 years of progressively increasing leadership, operational and administrative responsibilities in a human service organization
  • A comprehensive knowledge of funding sources, and fiscal management/control
  • A comprehensive knowledge of DDS and MRC regulations for licensing, quality assurance and human rights
  • A Bachelor’s degree required, and Master’s degree preferred


Turning Point, Inc has engaged Koya Leadership Partners to help in this hire. Please submit a compelling cover letter and resume to Katie Bouton and Alicia Salerno below.


Turning Point, Inc. is an equal opportunity employer and strongly encourages applications from people of color, persons with disabilities, women, and LGBTQ+ applicants.

About Koya Leadership Partners

Koya Leadership Partners, a member of the Diversified Search Group, is a leading executive search and strategic advising firm dedicated to connecting exceptionally talented people with mission-driven clients. Our founding philosophy—The Right Person in the Right Place Can Change the World—guides our work as we partner with nonprofits & NGOs, institutions of higher education, responsible businesses, and social enterprises in local communities and around the world.

Koya is an equal opportunity employer fully committed to creating an environment and team that represents a variety of backgrounds, perspectives, styles, and experiences. We encourage all to apply because we believe a diversity of voices leads to better discussions, decisions, and outcomes for everyone.

For more information about Koya Leadership Partners, visit

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