Program Director - Bay Cove Human Services - LTSS Residential Centralized Costs, Boston, MA

Schedule: Monday-Friday 9a-5p or 10a-6p

Salary: TBD


  • Engages in staff recruitment, interviewing, hiring, orientation, training, work assignments, scheduling, direct observation of work, supervision, conflict resolution, progressive discipline, and performance evaluation as needed.
  • Carries out tasks related to the day to day operations including scheduling staff, facilitating staff meetings, carrying out financial and budgetary processes (such as petty cash, rep-payee, and payroll), while adhering to the program budget.
  • Provides crisis assessment, prevention, and needed intervention during the business day and while on-call on nights and weekends as scheduled.
  • Coordinates service plan development and implementation and monitors effectiveness of clinical plans.
  • Carries out all duties expected of clinical and direct care staff utilizing positive behavioral supports.
  • Ensures accurate, professionally written, and timely programmatic documentation.
  • Ensures that agency policies and regulatory standards are met and maintained, including internal QA, and external regulatory bodies, such as HUD, MBHP, DTA, DPH, DDS, CMS, CARF, DPPC, and MAP.
  • Ensures the proper maintenance of the physical site and program vehicle in compliance with all state, federal, DDS, and Bay Cove regulations and requirements.


  • BA/BS in related field preferred with at least 1 year experience in the human service field.
  • 5-7 years previous work experience in human service setting in lieu of educational requirement with demonstrated leadership skills.
  • Certifications: CPR/SFA, within 30 days of hire, Prevent & DPH MAP Certification within 90 days of hire.
  • Proficient in clinical and professional verbal, writing, and computer skills.
  • Ability to go up and down stairs and the physical capacity to physically assist persons served as needed.
  • Use of personal cell phone and/or vehicle.
  • Driving License Required? Yes

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