Founded in 1969, the Kennedy-Donovan Center, Inc. provides a continuum of care from infancy through adulthood for individuals with disabilities in 50% of the Commonwealth of Massachusetts. Our Applied Behavior Analysis (ABA) program utilizes evidence-based practices to promote independence with the individuals we serve. Services take place in home-and community-based settings and include 1:1 therapy, parent/caregiver training, and behavior consultation.
The Operations Coordinator works in the Foxboro office to support the daily operations of the ABA Program. This is a part-time, benefit-eligible position, scheduled for 30 hours per week.
Job Responsibilities:
- Communicate with and be responsive to needs of families and referring agencies
- Maintain referral/waitlist information and client database
- Schedule admissions screenings between families and clinical staff
- Coordinate with insurance companies to verify eligibility/benefits and obtain prior
- authorizations for services
- Act as liaison between program, insurance companies, families, referring agencies, and KDC’s
- internal billing department
- Assist with administrative needs of the division, such as scheduling of staff/clients and new hire process
- Report on outcome measures quarterly
- Assist Director in monitoring financial performance of program
- Interface regularly with software system to manage program performance
- Maintain inventory of all departmental equipment (Assessment materials, iPads)
- Attend required trainings and meetings
Benefits:
- Health/Dental/Vision coverage
- Life Insurance, 403(b) retirement account, long- and short-term disability
- Dependent Care and Medical Reimbursement Accounts
- Paid sick, vacation, personal, and holiday time
- Flexible work schedule
Requirements:
- Bachelor’s Degree preferred; Associates Degree required
- 2+ years’ experience with administrative support strongly preferred
- Strong computer skills, including Microsoft Office applications and cloud-based software
- Experience interfacing with insurance companies and managed care organizations
- Ability to work independently and as a member of a team
- Strong interpersonal communication skills when speaking with families and referral sources
- Must be detail-oriented with strong problem-solving and organizational skills