FACILITY MAINTENANCE - The Arc of Opportunity - Fitchburg, MA

Salary: 18.77 (USD) Hourly

The Facility Team Member reports directly to the facilities manager and must maintain positive, professional relationships with individuals served, families/guardians, peers, community partners and government agencies. The facility team member acts as a positive role model and mentor to agency staff by providing service standards of excellence in all building repair and maintenance duties.

Monday to Friday (8am to 4pm)

Essential Functions:

  • Ability to lift up to 50lbs. with frequent lifting and or carrying of 25lbs.
  • Ability to troubleshoot and assess problems, independent thinker, and good time management skills.
  • Physical demands include: Frequent standing, pushing, pulling, walking, stooping, lifting and twisting.
  • Basic Electrical including smoke detector replacement, light fixture and switch repair/replace, breaker panel and coax knowledge, fire panel knowledge, plug repair/replace.
  • Basic Plumbing including toilet and faucet repair/replace, water feeds, repair/unclog drains, shower/tub repairs.
  • Landscape including yard cleanups, plow and snow removal, masonry of walkways, driveway repairs, use of machinery, machine maintenance and overall facility-based upkeep.
  • Carpentry including sheetrock repair/replace, mud/patch, painting, finish carpentry, ceiling repairs, deck and ramp repair/knowledge.
  • Troubleshoot appliances.
  • Frequent driving of facility motor vehicles, snow plow and vans.
  • Maintain an accurate inventory of tools machinery and maintenance-related equipment and keep in good repair.
  • Functional and situational reasoning to follow policy, complete administrative tasks, problem solve, exercise sound judgment, prioritize multiple tasks, and crisis manage.
  • Cross functional communication skills, written and oral, which convey clear and concise information in a professional and respectful manner to individuals supported, family members/guardians, peers, suppliers, government agencies, community partners and all employees throughout the organization.
  • Basic vehicle knowledge and troubleshooting, monthly vehicle checks, and assists program/department staff in arranging vehicle servicing.
  • On call responsibilities as assigned.

Additional Responsibilities:

  • In conjunction with and as directed by the facilities manager, evaluate building(s) condition/construction needs to prioritize immediate and future repairs.
  • Provides administrative support to facilities manager.
  • Actively advocates for individuals served and demonstrates agency mission and values in all interpersonal and professional relations.
  • Attends mandatory trainings and meetings as assigned and required. Maintains all required certifications.
  • Flexible work schedule required to address unexpected, emergency, diverse and dynamic needs of individuals and programs (facilities).
  • Conducts oneself professionally, maintaining respect, following regulations and agency policies and adhering to confidentiality requirements in all assigned duties
  • Troubleshoot common computer, printer and office equipment operational issues.
  • Receive authorization to purchase supplies, materials and equipment.
  • Request, schedule and respond with follow up to routine inspections and facility maintenance/repair issues.
  • Other duties as assigned.


  • A Valid driver’s license and acceptable CORI is required at all times during employment with The Arc of Opportunity.
  • High school diploma or GED is required and four years’ experience in the building trades. Strong analytical, communication and organizational skills required.

The Arc of Opportunity is an affirmative action/equal opportunity employer committed to building a diverse and inclusive workforce. Applications from women, minorities, individuals with disabilities, and veterans are strongly encouraged.

The Arc of Opportunity North Central Massachusetts is a smoke free workplace and campus.

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