Program Director of Indiv. In Home Services - The Arc of Opportunity - Fitchburg, MA

Changing Lives...One at a time

About the Arc of Opportunity in North Central Massachusetts

We are a human and civil rights movement offering supports to people of all ages with disabilities and their families. Our mission is to create and support lifetime opportunities in the community for individuals with disabilities and their families to reach their fullest potential by providing advocacy, education, employment, residential and recreational services to enhance quality of life.

Job Description - PD of IIHS

The Program Director will lead the IIHS team, which provides supports to individuals with ID/DD and/or ABI diagnosis to live as independently as possible in the community. Ensuring high quality of services and implementing policies and procedures in alignment with the organizations strategic direction. Will be mission- focused, and lead in a creative, professional and team-oriented way.

Job Responsibilities - PD of IIHS:

Responsible for the oversight of In-Home Supports and DDS supplemental services that ensure functional, healthy, and person centered services.

Provide input and assist in determining admission and discharge decisions regarding individuals utilizing programs/services.

Supervise Senior Case Managers and Rep Payee Assistant.

Provide status updates of caseloads and staff progress to Division Director, including monthly audits on site visit checklists.

Reconcile monetary accounts, billable hours and petty cash. Adhere to established budgets, oversee operational expenses.

Timely and accurate coding for services into electronic medical records system for billing purposes.

Supervise ISP process for all individuals served and HCSIS documentation and reporting requirements.

Ensures that all documentation complies with agency, state and federal guidelines.

Maintain excellent relationships with funding agencies.

Collaborate with the Division Director to create and execute program goals.

Participate in a 24 hour/365 day emergency response line.

Other duties as assigned.

Qualifications - PD of IIHS

A valid driver’s license, acceptable driving record, CORI and Federal Fingerprinting are required at all times during employment with The Arc of Opportunity.

Bachelor’s degree required in relevant field and a minimum of five years’ experience providing support to individuals served in IIHS services.

Working knowledge of IIHS standards as well as familiarity with funding agencies in the region and other referral / outreach locations.

Functional and situational reasoning ability to gather and apply factual information, exercise sound judgment, problem solve and apply principles of influence systems such as motivation, team building, accountability, coaching/counseling of staff and leadership within the scope of the position.

Cross-functional communication skills, which convey clear direction, desired results and vision to direct reports, individuals/families served, government agencies, community partners, funding sources, peers and senior management.

Ability to meet the physical requirements of the job.

The Arc is an equal opportunity employer and does not discriminate in its selection and employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, political affiliation, sexual orientation, gender identity, marital status, disability, protected veteran status, genetic information, age, or other legally protected characteristics.

When an applicant with a disability needs an accommodation to have an equal opportunity to apply and/or interview for a job, they may request it orally or in writing through the VP of Human Resources.

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