Residential Director - Kennedy-Donovan Center - Milford, MA

Supervise and manage the provision of home-based supports and community resources for individuals with developmental disabilities, utilizing a team-based approach. Promote individual growth in the areas of choice and decision-making, community membership, relationships and personal accomplishments.


  • Provide ongoing supervision, evaluation and support to assigned staff.
  • In collaboration with Regional Director, function as a liaison with funding agencies.
  • In collaboration with Regional Director, provide leadership role in program development.
  • In collaboration with Regional Director, identify and facilitate staff training and development.
  • Provide leadership role in promoting staff commitment and implementation of quality service principles.
  • In collaboration with Regional Director, provide orientation, ongoing supervision and support of assigned staff.
  • Supervise the case management process for assigned individuals.
  • Facilitate and empower an individualized approach to all aspects of support planning, delivery, and evaluation, with a focus on quality of life outcomes.
  • Ensure provision of direct service support in response to needs of individuals.
  • Assist Regional Director in securing all appropriate entitlements/benefits for individuals.
  • Provide ongoing monitoring of consumer funds.
  • Ensure that each individual’s healthcare needs are met.
  • Facilitate regularly scheduled staff meetings.
  • Provide individual supervision to staff on a regularly scheduled basis.
  • Serve as a program liaison to family members/guardians.
  • Facilitate development and implementation of Individual Support Plan.
  • Ensure implementation of all necessary clinical supports.
  • Complete and maintain documentation as required.
  • Ensure the legal, civil, and human rights of individuals supported.
  • Provide emergency beeper coverage during non-office hours as assigned.
  • Participate in staff meetings, group and individual supervision and case reviews.
  • Maintain compliance with all Kennedy-Donovan Center policies and procedures, DDS regulations, requirements and quality service standards.
  • Demonstrate commitment and enthusiasm in supporting individuals in creative and innovative ways.
  • Ensure individuals are treated with respect and dignity at all times, and maintain confidentiality regarding their records and other information.
  • Participate in professional development activities and training necessary to enhance skills and maintain certification.
  • Perform other job-related responsibilities as assigned.

Physical Requirements:

  • Moderate travel required.
  • Operation of specialized and adaptive equipment.
  • Frequent movement within home and community setting included but not limited to bending, sitting, lifting and carrying.
  • Ability to use computer.
  • Ability to lift 100lbs.


  • Bachelor’s degree required.
  • Experience with individuals with special needs.
  • Strong interpersonal and communication skills.
  • Administrative and/or supervisory experience.
  • Commitment to community based supports for individuals with developmental disabilities.
  • Valid driver’s license.
  • Able to meet required certification for First Aid, CPR and Medication Administration.
  • Able to meet required competency level in Microsoft Office Software.

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